Paint issue

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By Matti K

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  • 3 Replies
  1. Hey, I have a few months old TSR 2 driver, mostly hit inside. Played first round with it last week and noticed these paint cracks on the top of the head. I know what it looks like at a first look, but no, it isn't a sky mark. I wouldn't have started this converstion if it was a ball mark. Never missed the face with the club and no one besides me has hit it.

    The paint has totally came off at those places and there are no other scratches or anything visible. Can a tee cause this? I have no other explanation.

    The golf store here in Finland where I bought the club (Golfbalance) told me that if this was manufacturing defect, those marks would have been there when I bought it.

    I also saw here is other thread about TSR2 paint cracking problem.

    Thanks!

    Post Image
  2. Dale V

    Dale V
    Surprise AZ

    So I don't really understand the point of this post. If you have contacted the store then you know they will process a warranty claim for it, even if it somehow chipped from hitting the bottom of other fairway woods in your bag. You don't need us to see it or give any feedback as you seem to have already made your conclusions about it. Good luck with the replacement club and make sure you keep the head cover on while not being hit. Many of us have not experienced this with our drivers.
  3. JYoung

    JYoung
    Ohio

    Those definitely look like marks from the other clubs banging into it. My dad ran a body shop for 40 years and they look just like rock chips on the front of a car we had to fix a million times. I'd be surprised if Titleist would warranty that.
  4. Chuck Z

    Chuck Z
    Mt Pleasant, SC

    Military
    Limited One-Year Warranty Information
    Although Titleist is committed to satisfying golfers with golf products of superior performance and quality, there is a chance a warranty claim may arise.

    Acushnet Company warrants its Titleist products for a period of one year from the date of purchase against defects in materials or workmanship. Should your Titleist product fail to perform for either of the above reasons, we will at our option, repair it or replace it with an equivalent product at no charge. To obtain the benefits of this warranty, please contact your local golf shop to set up a Return Authorization. If you need assistance locating a shop in your area, please visit the Titleist Golf Shop Locator. Enclose the original receipt along with an explanation of the defect in writing. We ask that all parts of the product be returned to the repair department and that the product remain in original factory condition. Warranty claims presented without the original sales slip will be reviewed at our sole discretion. Acushnet Company reserves the right to inspect all warranty claims to determine the extent of warranty applications. All products returned for warranty claims become the property of Acushnet Company.

    Acushnet Company will not be liable for any consequential or other damages arising from the use of this product or any delay in the performance of this warranty due to causes beyond the company’s control. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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